2Swift accepts returns on all unused and unopened items within 30 days of delivery. We are unable to accept refunds on any opened/used 2Swift boards or accessories. When a product is returned, a 5% restocking fee is applied which will be deducted from your total refund amount. All sales are final.
- You will have to pay for the return shipment to 2Swift
- We recommend that you use a shipping method that provides tracking
- 2Swift is not liable for any items damaged/lost in transit to us
- A refund will be processed within 5 business days from receiving the product(s)
- Refunds will be processed back to the original payment method
- If an item is deemed used/ridden, the product will be returned to the sender and no refund will be processed
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.