Return Policy
Return Policy
2Swift accepts returns on all unused and unopened items within 30 days of delivery. We are unable to accept refunds on any opened/used 2Swift boards or accessories. When a product is returned, a 5% restocking fee is applied which will be deducted from your total refund amount. All sales are final.
Additional Information:
- You will have to pay for the return shipment to 2Swift
- We recommend that you use a shipping method that provides tracking
- 2Swift is not liable for any items damaged/lost in transit to us
- A refund will be processed within 5 business days from receiving the product(s)
- Refunds will be processed back to the original payment method
- If an item is deemed used/ridden, the product will be returned to the sender and no refund will be processed
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, so that we can evaluate the issue and make it right.